We answer in chat

Support lives where the purchase does — in Telegram. A real person, not a bot with a button tree.

Message support

The button opens a chat with a real person — no menus to dig through. A reply usually takes a few minutes.

Open the chat ↗
eSIM not working?

First check the breakdown of common situations — most are fixed in a minute without messaging.

If it doesn't work →
A question about money

If the profile didn’t install or no network was found — message support, we’ll refund. Refund rules are in the documents.

Legal

Everything we promise is in writing:

195 countries · 30 regions

Online before you leave the airport

You can buy a plan in advance: it waits up to 180 days for activation, and the validity period starts with the first connection to a network. The QR code arrives right after payment.